| | | | | | Not Long to Go Now. Time to Make the Decisions and Reserve Your Jewellery On-Line @ Gordon James Jewllers. About Us Gordon James are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Gordon James
PO Box 457 MACCLESFIELD Cheshire SK10 1WS United Kingdom
Phone: 0845 2600808
Fax: +44 1625 432222
Email: gordonjames [at] jewelleryshopuk [dot] co [dot] uk
593 6580 96
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling All Reservations over £75.00 are sent with no Charge for Delivery, by Royal Mail Registered Post Next Day Delivery. For items under £75.00, these attract a delivery charge of £5.00. These are sent Royal Mail Recorded Delivery. All deliveries have to be signed for. |
| Delivery Schedule We are a family business and a personal attention is the focus of our business. Usually we shall arrange delivery of your reserved jewellery within 4 or 5 days. International orders are generally received in under 10 days. Should you require something for a particular celebration please email to confirm availability. We can react in a very short time. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included in the price shown. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 2600808 (International +44 0845 2600808) or fax us on +44 1625 432222 or write to us at PO Box 457 MACCLESFIELD Cheshire SK10 1WS United Kingdom |
Privacy Policy Gordon James do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy You can return any items that you find to be not right, for any reason [except for earrings because of hygiene issues]. Simply return the items in their original state and packaging for a full refund within 30 days. Of course it may assist your position to email prior to returning any items. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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